Customer Service – it’s all the rage and if your company isn’t offering the best customer support and service, you’ll be passed over for one that is. Poor customer service caused 78% of consumers to not complete a transaction according to a survey conducted by American Express.
We want to give you the support you deserve.
So, we have built a dedicated group of specialists, the Member Care Team, to assist our members with a variety of things from running transactions to booking your next great vacation. Our priority is to:
- offer timely solutions and help to our members' frequently asked questions
- be available for any request
- help educate you on being more self-sufficient within the network
- and of course to make sure each and every person has an exceptional member experience
Now all you need to do is send all your inquiries to [email protected]. We’ll make sure it gets to the right person or department. Too hard? We also have livechat. Still too hard?! We'd like you to meet the tried and true Mr. Telephone - (800) 939-BIZX (2499).
Through satisfaction, innovation and efficiency we want to make you into a raving fan of what we do here. Stay tuned... there are many more improvements we have in the works to make the BizX experience even brighter.
Take a look at some our raving fans and how we've helped them!